CUSTOM - Backpack
Regular price $50.00
Custom Backpack listings will be released on a first come basis. Prior to opening the listing, we will announce it on our social media accounts. There will only be a handful of spots open at a time. Once those spots are claimed, the listing will not open again until the current custom orders are fulfilled. One spot = one custom bag.
The $50 custom fee is non-refundable, non-transferable and does not apply towards the cost of your customized Jill's Homestead bag.
If you have ANY questions or would like more info on custom orders, please email us at email@example.com prior to placing this order.
Once you have purchased a spot, you must email us your custom bag request within 24hrs. Please send the information to firstname.lastname@example.org. If we do not hear from you within 24 hours, your spot will be forfeited.
All custom bag/accessory invoices must be paid within 72 hours.
We reserve the right to refuse to fill your custom order if you have not made a final decision or paid invoice within 72 hours of purchasing your custom bag slot. No exceptions.
We do not hold custom orders to wait on new smooth leather shipments, as the wait can be weeks to months.
We do not create new styles for custom orders, we only customize current styles we carry.
We do not accept returns or exchanges, unless there was an error on our part.
We offer Sezzle and also allow you to use up to $25 of your Hen House Rewards on this purchase. We cannot stack coupon codes.
Once your invoice is sent, there is a $50 fee for changing your mind due to slowing down production.
Once your payment is processed, we cannot make any changes to your custom order.
Once paid, custom orders take between 15-20 business days. This time frame is subject to change if custom supplies are needed to complete your order. You will be notified immediately if more time is needed.
Once you have purchased a spot, we ask that within 24 hours, you email us your custom order request.
Please include the following information and email it to email@example.com.
THE FRONT OF YOUR BAG.
Cowhide or smooth leather? If cowhide, please state which type (brindle, black & white, tri-color, etc.) AND/OR send a photo. If choosing cowhide, we will send photos of the current hides we have in stock. We're unable to hold your custom order to wait for new shipments of hide.
THE BACK OF YOUR BAG.
Which of our smooth leather colors would you like? Please note at this time we do not have a full gallery of the leathers available. A helpful tip would be to screen shot a photo from our website or socials and include that in your email. We do not recommend cowhide on both sides of your bag.
If you are wanting fringe on your bag, please let us know which color you'd like. If you are skipping the fringe, please put "NO FRINGE" in the email.
Silver or Brass?
Which color for your straps or handles? Are we adding any specialty straps?
Once your email is received, we will be in touch within 48 hours with final details and an invoice.